Business Office

Business Office

The Missouri Valley College Business Office handles all matters related to student accounts, payment arrangements, student proceeds checks, Perkins loans, and past due balances.  It is our mission to provide exceptional service to students, parents, faculty and staff and support Missouri Valley College’s educational goals through the efficient assessment of student fees, collection procedures and receipting of institutional funds.

You can estimate costs by looking at our projected Cost of Attendance.

Payments and Policies

  • How to Make a Payment

    The following forms of payment are acceptable for the full semester payment plan:

    • Cash
    • Check
    • Credit/Debit Cards (Click here for service fees)
    • Wire Transfer

    Payment should be made in the Business Office, or mailed to:

    Missouri Valley College
    Business Office
    500 E College St
    Marshall, MO 65340

    Phone: (660-831-4106)

    You can pay and authorize automatic payments online here.

    For making a single and/or miscellaneous payment, please click here.

    Payments are always due by the first day of classes each semester for students that choose the semester pay plan.

    Please include your Student ID# with all payments.

    Receipts will be given for all payments made in person to the Business Office, and are available upon request for payments that are received through the mail.

    There is a $30.00 charge for all returned payments.

  • Late Fees Policy

    Late fees may be assessed each month on past due balances. The following is a guideline of late fees assessed.

    • $50 & under = $15
    • $51 – $150 = $25
    • $151 – $499 = $50
    • $500 & above = $100

    Late fees are non-negotiable.

    To ensure that you will not incur late fees, mail payments at least 7-10 days in advance (allow longer for international students), pay by phone or on our Online Business Office Portal.

    The complete balance due must be paid to avoid late fees.

  • Down Payment
    • In making the initial down payment, the student and parent or guardian accepts all conditions of payment as well as regulations of the College.
    • Every student must pay an initial down payment each year.
    • Resident – $500; commuter, online or graduate students – $250; (non-refundable down payments).
    • The $500 down payment is non-refundable. In the event of circumstances beyond the students control, a refund of the $500 down-payment may be considered.
    • The down payment must be paid by June 15 before each academic year.
    • New students will not receive their housing assignment until the down payment is paid.
    • Returning students may will be dropped out of courses if down payment is not paid.
    • Part-time students enrolled in 7-11 credit hours pay the full commuter down payment.
    • Part-time students enrolled in 3-6 credit hours pay a $50 non-refundable down payment per semester.
    • Students enrolled in 2 or less credit hours do not have to pay a down payment.
    • Students who audit classes do not have to pay a down payment.
    • Students with financial aid awards that exceed the cost of attendance may use that excess to pay their down payment by signing an authorization with the business office.
  • Summarized Statements
    • Student ID Numbers are listed on each statement and are located in the upper right side of the statement.  They begin the the letter “s” followed by nine digits.
    • Please have the Student ID number available when inquiring about the student account.
    • Student statements list both charges and credits as well as financial aid that has been awarded.
    • The “balance due” box automatically subtracts pending and remaining aid from the amount due.
    • Any outside scholarships that are not received by the last month of the semester will become family contribution and are due by the end of the semester.
    • Students must report any billing discrepancies to the Business Office within 45 days of the billing cycle.  Charges will not be adjusted or removed after the 45 day time period.
    • Student accounts must be paid current before students are permitted to register for succeeding terms or receive an official transcript/diploma.
    • Late fees may be assessed each month on past due balances.

    STUDENTS WHO HAVE PAID THEIR BALANCE IN FULL OR SET UP A PAYMENT PLAN WILL AVOID THE LONG LINES DURING REGISTRATION

  • Payment Plans

    Payment Policy

    Missouri Valley College offers the following payment methods for the payment of balances due on student accounts. Residents are required to pay a $500.00 down payment, commuter, online and graduate students are required to pay a $250.00 down payment (both non-refundable) each school year. The down payment is due at time of enrollment for new students and June 15th of each year for returning students.

    Overview

    Tuition payments are due in full prior to the first day of class. If you cannot pay in full MVC offers an interest-free monthly payment plan, accessible through the MVC portal. It enables students or their families to pay monthly installments on their account towards tuition, fees and housing. The payment plan is not a loan. It is available for the fall and spring semesters for up to five monthly installments per semester. The cost to enroll is free. The earlier you sign up for the payment plan, the smaller your payments can be.

    Fall Semester – July, August, September, October and NovemberDEADLINE TO ENROLL AUGUST 5

    Spring Semester – December, January, February, March and AprilDEADLINE TO ENROLL JANUARY 5

    You may choose the 15th of each month or the last day of each month for your payment to process using the account you provide.

    • A payment will be deducted on an on-going basis until the student gives written notification of termination of this payment plan authorization to the Business Office or until the end date listed on payment plan authorization or if the student logs into the business portal and cancels the plan.
    • Please see this page for the full credit/debit card and ACH transfer fee structure.
    • Any changes to the payment plan must be made at least 5 days prior to the payment date.
    • Any unpaid balance after completion and/or termination of this payment plan is the responsibility of the student.
    • Payment only accepted via credit/debit card or from a US bank account.
    • Payment plans are set up for the entire school term. Account owners and students will be notified via email of the revised payment amount for the spring semester.

    INTERNATIONAL STUDENTS: PayMyTuition available for payment in full or advanced payments: https://www.paymytuition.com/paynow/moval

    NO CASH PAYMENT PLANS ACCEPTED.

    FAILURE TO MAKE PAYMENT IN FULL OR ENROLL IN THE MVC PAYMENT PLAN BY THE DEADLINE WILL RESULT IN DISMISSAL

    Payment Methods

    • ACH -US Bank Account Only, bank account number and routing number required. (.75% processing fee, $5 Cap)
    • Credit/Debit Card (processing fee applies)

    Simple Steps To Enroll

    • Go to: www.moval.edu
    • Click on MyMoval
    • Online Payments
    • Create a Log In
    • Scroll down to “What would you like to do” Choose appropriate link to “Set Up a Payment Plan”

    Declined Payment

    If your payment declines for any reason, a $30.00 service charge will be assessed. You have 5 business days to make up this payment. If payment is not made, you risk termination of the payment plan with the balance due in full. Students failing to comply with the payment policy are subject to Administrative Withdrawal.

  • Student Proceeds

    Typically on Fridays, student proceed checks will be issued to students who have a credit on their account due to excess financial aid monies.

    Overpayments may be picked up in the business office. Students will be notified via email when they have a check available to pick up in the Business Office.

    Credits resulting from Parent Plus Loans will be mailed to the person and address specified by the parent borrower.

    Credits resulting from other Title IV funding will be given directly to the student.

  • Online Billing

    As part of our commitment to providing our students with the best experience possible, Missouri Valley College has adopted online (paperless) billing to all student which will allows our students to view their most up-to-date statements on-demand, look over their financial aid, make payments online, fill out payment plan forms and much more. Please take a moment to familiarize yourself with the home screen below:

    More Billing Information: This button will redirect you to our student billing portion of our website, where you can find additional billing information if needed.

    Payment Plan Form: Clicking this button will take to you the MVC Business Office Web Portal.

    Make Payment: This button will transfer you to our secure payment processing partner website, where you can make a payment towards your outstanding balance anytime you choose to do so.

    Current Term Only: Clicking this button will take you to a different view of your billing statement where you can see all of your charges/payments and financial aid payments made towards your account for the current academic term

    Current Month Only: Using this function will allow you to display your billing detail or payments made for the current month only

    All Terms: This function provides our customers a detailed view of their entire account history, including payments, charges, adjustments, and other transactions for their entire history at Missouri Valley College.

    Balance on account: this is a display of the amount you owe without considering any financial aid awards or any scholarships

    Balance adjusted for pending financial aid: This is the net amount you owe after your calculating any financial aid awards and scholarships that are either awarded or pending

    At Missouri Valley College we are dedicated to providing our students with the best experience possible, we will continue to make updates and changes to our technological offerings to keep up with the demands of our diverse student body. Please feel free to contact us with any questions you might have regarding this exciting step.

  • Withdrawal and Refund Policy

    Any student wishing to withdraw from Missouri Valley College must contact the Student Success Office to begin the withdrawal process and to receive instructions for the proper procedure for withdrawal. Offices included in the withdrawal procedure are the Student Success Office, Registrar’s Office, Financial Aid Office, Work & Learn Office, Business Office, and the Student Affairs office. Calculation of refunds or tuition adjustments will be based on the student’s notification of withdrawal.

    MVC Refund Policy (Fall and Spring Semesters)

    All students who withdraw completely from MVC are subject to the MVC refund policy.

    If a student withdraws prior to the beginning of the term, all payments except the $500 non-refundable down payment for residents or $250 non–refundable down payment for commuters, online students and graduate students will be refunded. When withdrawals occur during a term, there is a $100 administrative fee, and the refund for tuition, housing, board and miscellaneous fees (including overload
    charges and fines) is as follows:

    During 1st week up until last day to drop/add – 100% refund of tuition and student fee; room & board  charges will be prorated per day;  however, termination of housing contract fee may apply.

    During 2nd week – refund 60% of tuition and student fee, room and board

    During 3rd week – refund 40% of tuition and student fee, room and board

    During 4th week – refund 20% of tuition and student fee, room and board

    After 4 th week there is no refund.

    MVC Refund policy (Summer) All students who withdraw from one or more of their summer courses are subject to the following refund policy:

    8 Week Classes:

    During week 1 up until the last day to drop/add- 100% refund of tuition and student fee; room and board prorated per day:

    During week 2 through week 3- refund 50% of tuition and student fee , room and board

    During week 4 and beyond-no refund

    4 Week Classes:

    During week 1 up until last day of drop/add – 100% refund of tuition and student fee : room and board prorated per day

    During week 2 – 25% of tuition and student fee, room and board

    During week 3 and beyond- no refund.

    ALL STUDENTS INCLUDING STUDENTS WHO WITHDRAW ON THEIR OWN ACCORD, BEHAVIOR DISMISSALS, MEDICAL WITHDRAWALS, OR STUDENTS WITHDRAWN FOR FAILURE TO MEET THEIR FINANCIAL RESPONSIBILITIES ARE SUBJECT TO THIS WITHDRAWAL POLICY.

  • Book Vouchers
  • PCI Compliance Policy

    POLICY STATEMENT / PURPOSE OF PROCEDURE

    The purpose of this policy is to ensure compliance with the Payment Card Industry Data Security Standards (PCI DSS) at Missouri Valley College as a payment card accepting merchant.

    RELATED PROCEDURES

    MVC Employees are strictly prohibited from storing, charging, processing, copying, or otherwise transmitting any data related to debit or credit cards, unless it is within the following capacities:

    1. Using the self-service portal as the primary and preferred option for students and other stakeholders to make payments. The portal utilizes a PCI compliant gateway to process transactions.
    2. When absolutely necessary to take payments over the phone, the employee must be using the IP phone assigned to them by ITS, disable any call recordings, and fully process the transaction while the customer is still on the line. Employees must not process transactions using a cell phone, or take note of card information to process at a later time.
    3. Employees must only process transactions using a secure environment. This is limited to SSL/TLS encrypted self-service applications, or secure PCI compliant terminals.

    Employees must reject credit/debit card numbers sent to them via email, text message, or any other digital form of communication.  Likewise, paperforms containing card holder or payment card data are to be rejected.

    Data Access (PCI 7.1.2):

    Employee access to data will be strictly restricted to the minimum data elements required to fulfill their job duties. Requests for escalating data access will be reviewed by the employee’s direct supervisor and the Information Technology Services department. Unreasonable or unnecessary requests will be denied.

    Business continuity and Backup procedures:

    MVC does not store payment card data on any of its servers. All PCI related information is stored in cloud servers provided by our PCI compliant payment gateway. Their PCI compliance is reviewed annually by ITS. All other college systems are backed up daily (full) and hourly (differential ) depending on the critical nature of each system. Back ups are stored in secure on and off-site locations.

    Two Factor Authentication:

    Staff members are required to have two-factor authentication enabled on their MVC accounts. Two-factor authentication is also required for their accounts on our payment processing portal (Braintree).

    Employee Account Termination:

    Staff members that process credit card transactions will have their access to payment systems revoked at midnight of the termination date set forth by their supervisor. They will retain access to email according to The College’s account deletion policy.

    Data breaches and compromised accounts:

    If a data breach occurs, ITS will notify all involved parties upon detailed analysis of the incident. Depending on the scope of the breach, ITS will conduct an investigation and will collaborate with the appropriate authorities in accordance with State and Federal Laws.

    Third-party vendors:

    Vendors operating on the Missouri Valley College campus are responsible to process transactions using a PCI compliant gateway, PCI Compliant hardware, or partner with MVC to utilize the College’s secure payment gateway system.

    Violation of this policy, other concerns, and unforeseen incidents will be investigated by Information Technology Services. Appropriate action will be determined in collaboration with the College’s leadership team. 

    This policy will be reviewed by the President’s Cabinet annually.

  • Veterans Benefits and Transition Act of 2018

    Consistent with the Veterans Benefits and Transition Act of 2018, Section 3679 of title 38, United States Code, Section 103, Missouri Valley College will not impose any penalties due to the delayed disbursement of a payment by the U.S. Department of Veteran Affairs on recipients of Chapter 31 and Chapter 33 VA benefits.  Missouri Valley College will permit any covered individual to attend or participate in the course of education during the period beginning on the date on which the individual provides Missouri Valley College a certificate of eligibility for entitlement to educational assistance under Chapter 31 or 33, and ending on the earlier of the following dates: 1) The date on which payment from the VA is made to the institution or 2) 90 days after the institution certified tuition and fees following the receipt of the Certificate of Eligibility.

    Additionally, Missouri Valley College will not require that a covered individual borrow additional funds, on any covered individual because of the individual’s inability to meet his or her financial obligations to Missouri Valley College due to the delayed disbursement of funding from the Department of Veterans Affairs under Chapter 21 or 33.  A covered individual is any individual who is entitled to educational assistance under chapter 31, Vocational Rehabilitation, or chapter 33, Post 9/11 GI Bill benefits, and has been verified by the school certifying official as benefit eligible.  This requirement is limited to the portion of funds paid by the VA.


Business Staff

Brooke Clemons
Student Service Administrator
Paula Burke
Director of Business Office & Student Accounts