Business Office

The following forms of payment are acceptable for the full semester payment plan:

• Cash
• Check
• Credit/Debit Cards (Click here for service fees)
• Wire Transfer

Payment should be made in the Business Office, or mailed to:

Missouri Valley College
Business Office
500 E College St
Marshall, MO 65340

Phone: (660-831-4106)

For making a single and/or miscellaneous payment, please click here.

Payments are always due by the first day of classes each semester for students that choose the semester pay plan.

Please include your Student ID# with all payments.

Receipts will be given for all payments made in person to the Business Office, and are available upon request for payments that are received through the mail.

There is a $30.00 charge for all returned payments.

Late fees may be assessed each month on past due balances. The following is a guideline of late fees assessed.

• $50 & under = $15
• $51 – $150 = $25
• $151 – $499 = $50
• $500 & above = $100

Late fees are non-negotiable.

The complete balance due must be paid to avoid late fees.

• In paying the initial enrollment fee, the student and parent or guardian accepts all conditions of payment as well as regulations of the College.
• Every Face-to-Face Student must pay a $200 enrollment fee each year.
  
  • Online-Only Students must pay a $70.00 enrollment fee each 8-week session or $140.00 per semester.
• The $200 enrollment fee is non-refundable.
• The enrollment fee must be paid by June 15 before each academic year for returning students. Newly admitted students pay at the time of enrollment.
• New students will not be enrolled until the enrollment fee is paid.
• Returning students will be dropped out of courses if enrollment fee is not paid.
• Students who audit classes do not have to pay an enrollment fee.

• Student ID Numbers are listed on each statement and are located in the upper right side of the statement.  They begin the the letter “s” followed by nine digits.
• Please have the Student ID number available when inquiring about the student account.
• Student statements list both charges and credits as well as financial aid that has been awarded.
• The “balance due” box automatically subtracts pending and remaining aid from the amount due.
• Any outside scholarships that are not received by the last month of the semester will become family contribution and are due by the end of the semester.
• Students must report any billing discrepancies to the Business Office within 45 days of the billing cycle.  Charges will not be adjusted or removed after the 45 day time period.
• Student accounts must be paid current before students are permitted to register for succeeding terms or receive an official transcript/diploma.
• Late fees may be assessed each month on past due balances.

STUDENTS WHO HAVE PAID THEIR BALANCE IN FULL OR SET UP A PAYMENT PLAN WILL AVOID THE LONG LINES DURING REGISTRATION

Missouri Valley College has partnered with PayMyTuition to offer an interest free Payment Plan to enable students or their families to make monthly installments on their student account towards tuition, fees and room and board. The payment plan is not a loan and is available for the fall and spring semesters for up to five automatic installments per semester. Enrolling in this plan requires a non-refundable $35 fee per plan.

• Fall Semester – July, August, September, October, and November.
  
  • DEADLINE TO ENROLL AUGUST 10TH. (5 payments if enrolled by July)
    
• Spring Semester – December, January, February, March, and April.
  
  • DEADLINE TO ENROLL JANUARY 5TH. (5 payments if enrolled by December)
    
• It will be up to the discretion of the MVC Business Office if late enrollment will be allowed.
  
• The payment plan will automatically readjust if charges are added or removed from the student’s account.

Key Features: Missouri Valley Payment Plans

• Enrollment Fee: $35 for each plan
• Payment Method: ACH and Credit Card
• Our vendor assesses a 2.75% convenience fee on credit card payments.
• Customized Payments: Spread your tuition and fees over multiple installments.
• No Interest: Our Payment Plan is interest-free.
• Flexible: You may choose the 15th of each month or the last day of each month to process your payments.
• Easy Enrollment: Sign up in a few simple steps.
• You will have 5 days to make up a declined payment. If you have two or more declined payments, you will be at risk of being removed from the plan and payment due in full.
• Returned Payment Charge: $30.00

How It Works

• Enroll: Pay a one-time enrollment fee of $35 to get started.
• Make Payments: Submit your scheduled payments through our secure online portal.

Step-by-Step Enrollment Process

1. Portal Login: Log into Colleague Self Service 
   1. 
2. Navigation: Once logged in, proceed to the Financial Information Section and select ‘PayMyTuition Payment Center’
   1. 
3. Eligibility Check: Once you are redirected to the PayMyTuition Portal, you will see “ENROLL IN PAYMENT PLAN” if you are eligible to enroll. Click on this option to begin the enrollment process.
   1. If the “ENROLL IN PAYMENT PLAN” option isn’t visible, contact the MVC Business Office at: businessoffice@moval.edu or call 660-831-4107 or 4106 to inquire about eligibility.
   2. 
      
4. Charge and Balance Review: Before enrolling, you can access a detailed breakdown of charges and see your existing balance. Make sure you’re fully informed of all expenses before choosing a plan.

Questions? Contact the Business Office at 660-831-4107 or 4106 or email businessoffice@moval.edu.

Need Assistance? The PayMyTuition student support team is happy to help!

Call 1.855.663.6839 (toll-free) or through one of their local country contact numbers. You can also reach PayMyTuition Support at support@paymytuition.com or through their support page.

No matter what time zone you are in, you will have a dedicated customer support team available to you through live chat, email, and phone to answer any of your questions and help you make your payment.

Missouri Valley College Payment Plan: Frequently Asked Questions

• Are there any fees to participate in the Payment Plan? 
  • You will be charged a $35 enrollment fee when you sign up each semester. Our vendor also assesses a 2.75% convenience fee on credit card payments.
• How do I enroll in a Payment Plan? 
  • Within the [Payment Center] select “ENROLL IN PAYMENT PLAN”. You will be prompted to confirm the plan details and the amount you wish to budget. After you input your payment method, you can review your Payment Plan Agreement and finalize your plan.
• How can Authorized Users interact with the Payment Plan? 
  • A plan can be initiated by either the student or by an Authorized User. Authorized Users can make payments on a plan that their student has set up. Banking information is confidential and only the user will be able to see and access this information. Multiple Authorized Users can enroll in the same student’s payment plan.
• How do I make changes to or cancel my Payment Plan? 
  • Students and their Authorized Users can make changes to their payment plan within [Payment Center]. You will be responsible for any balance due on your student account after your Payment Plan has been modified or canceled.
  • Students and Authorized Users will not be permitted to cancel their payment plan on their own. Please contact the Business Office to request for your payment plan to be canceled.
• Are payments automatically withdrawn? 
  • Yes. When you enroll, you will be required to enter either a checking/savings account or credit card number that will be used to automatically withdraw funds on your installment due dates. The payment method you choose will be used for all scheduled payments.
• Can I change my payment method after enrolling? 
  • If you would like to switch from one checking/savings account to another or switch from a credit card payment to a checking/savings account, you can add a new payment method within [Payment Center]. You can do this under the “Profile” tab.

Typically on Fridays, student proceed checks will be issued to students who have a credit on their account due to excess financial aid monies.

Students will be notified via email when they have a check available to pick up in the Business Office. If the student wishes to have their check mailed the student will need to reply to this email with a verified address.

Credits resulting from Parent Plus Loans will be mailed to the person and address specified by the parent borrower.

As part of our commitment to providing our students with the best experience possible, Missouri Valley College has adopted online (paperless) billing to all student which will allows our students to view their most up-to-date statements on-demand, look over their financial aid, make payments online, fill out payment plan forms and much more. Please take a moment to familiarize yourself with the home screen below:

More Billing Information: This button will redirect you to our student billing portion of our website, where you can find additional billing information if needed.

Make Payment: This button will transfer you to our secure payment processing partner website, where you can make a payment towards your outstanding balance anytime you choose to do so.

Current Term Only: Clicking this button will take you to a different view of your billing statement where you can see all of your charges/payments and financial aid payments made towards your account for the current academic term

Current Month Only: Using this function will allow you to display your billing detail or payments made for the current month only

All Terms: This function provides our customers a detailed view of their entire account history, including payments, charges, adjustments, and other transactions for their entire history at Missouri Valley College.

Balance on account: this is a display of the amount you owe without considering any financial aid awards or any scholarships

Balance adjusted for pending financial aid: This is the net amount you owe after your calculating any financial aid awards and scholarships that are either awarded or pending

At Missouri Valley College we are dedicated to providing our students with the best experience possible, we will continue to make updates and changes to our technological offerings to keep up with the demands of our diverse student body. Please feel free to contact us with any questions you might have regarding this exciting step.

Any student wishing to withdraw from Missouri Valley College must contact the Student Success Office to begin the withdrawal process and to receive instructions for the proper procedure for withdrawal. Offices included in the withdrawal procedure are the Student Success Office, Registrar’s Office, Financial Aid Office, Work & Learn Office, Business Office, and the Student Affairs office. Calculation of refunds or tuition adjustments will be based on the student’s notification of withdrawal.

MVC Refund Policy (Fall and Spring Semesters)

All students who withdraw completely from MVC are subject to the MVC refund policy.

If a student withdraws prior to the beginning of the term, all payments except the $200 enrollment fee will be refunded. When withdrawals occur during a term and after the add/drop date, there is a $100 administrative fee, and the refund for tuition, room and board are as follows:

• During 1st week up until last day to drop/add – 100% refund of tuition and student fee
  • A housing contract termination fee will apply for room and board charges.
• During 2nd week – refund 60% of tuition and student fee, room and board
  • Excludes Class Fees, Lab Fees, Inclusive Access Fees and Fines.
• During 3rd week – refund 40% of tuition and student fee, room and board
  • Excludes Class Fees, Lab Fees, Inclusive Access Fees and Fines.
• During 4th week – refund 20% of tuition and student fee, room and board
  • Excludes Class Fees, Lab Fees, Inclusive Access Fees and Fines.

After 4th week there is no refund.

MVC Refund policy (Summer)

All students who withdraw from one or more of their summer courses are subject to the following refund policy:

8 Week Classes ($35 Enrollment Fee is non-refundable):

• During week 1 up until the last day to drop/add- 100% refund of tuition and student fee; room and board prorated per day:
• During week 2 through week 3- refund 50% of tuition and student fee , room and board
• During week 4 and beyond-no refund

4 Week Classes:

• During week 1 up until last day of drop/add – 100% refund of tuition and student fee : room and board prorated per day
• During week 2 – 25% of tuition and student fee, room and board
• During week 3 and beyond- no refund.

ALL STUDENTS INCLUDING STUDENTS WHO WITHDRAW ON THEIR OWN ACCORD, BEHAVIOR DISMISSALS, MEDICAL WITHDRAWALS, OR STUDENTS WITHDRAWN FOR FAILURE TO MEET THEIR FINANCIAL RESPONSIBILITIES ARE SUBJECT TO THIS WITHDRAWAL POLICY.

Book Voucher Information

POLICY STATEMENT / PURPOSE OF PROCEDURE

The purpose of this policy is to ensure compliance with the Payment Card Industry Data Security Standards (PCI DSS) at Missouri Valley College as a payment card accepting merchant.

RELATED PROCEDURES

MVC Employees are strictly prohibited from storing, charging, processing, copying, or otherwise transmitting any data related to debit or credit cards, unless it is within the following capacities:

1. Using the self-service portal as the primary and preferred option for students and other stakeholders to make payments. The portal utilizes a PCI compliant gateway to process transactions.
2. When absolutely necessary to take payments over the phone, the employee must be using the IP phone assigned to them by ITS, disable any call recordings, and fully process the transaction while the customer is still on the line. Employees must not process transactions using a cell phone, or take note of card information to process at a later time.
3. Employees must only process transactions using a secure environment. This is limited to SSL/TLS encrypted self-service applications, or secure PCI compliant terminals.

Employees must reject credit/debit card numbers sent to them via email, text message, or any other digital form of communication.  Likewise, paperforms containing card holder or payment card data are to be rejected.

Data Access (PCI 7.1.2):

Employee access to data will be strictly restricted to the minimum data elements required to fulfill their job duties. Requests for escalating data access will be reviewed by the employee’s direct supervisor and the Information Technology Services department. Unreasonable or unnecessary requests will be denied.

Business continuity and Backup procedures:

MVC does not store payment card data on any of its servers. All PCI related information is stored in cloud servers provided by our PCI compliant payment gateway. Their PCI compliance is reviewed annually by ITS. All other college systems are backed up daily (full) and hourly (differential ) depending on the critical nature of each system. Back ups are stored in secure on and off-site locations.

Two Factor Authentication:

Staff members are required to have two-factor authentication enabled on their MVC accounts. Two-factor authentication is also required for their accounts on our payment processing portal (Braintree).

Employee Account Termination:

Staff members that process credit card transactions will have their access to payment systems revoked at midnight of the termination date set forth by their supervisor. They will retain access to email according to The College’s account deletion policy.

Data breaches and compromised accounts:

If a data breach occurs, ITS will notify all involved parties upon detailed analysis of the incident. Depending on the scope of the breach, ITS will conduct an investigation and will collaborate with the appropriate authorities in accordance with State and Federal Laws.

Third-party vendors:

Vendors operating on the Missouri Valley College campus are responsible to process transactions using a PCI compliant gateway, PCI Compliant hardware, or partner with MVC to utilize the College’s secure payment gateway system.

Violation of this policy, other concerns, and unforeseen incidents will be investigated by Information Technology Services. Appropriate action will be determined in collaboration with the College’s leadership team. 

This policy will be reviewed by the President’s Cabinet annually.

Consistent with the Veterans Benefits and Transition Act of 2018, Section 3679 of title 38, United States Code, Section 103, Missouri Valley College will not impose any penalties due to the delayed disbursement of a payment by the U.S. Department of Veteran Affairs on recipients of Chapter 31 and Chapter 33 VA benefits.  Missouri Valley College will permit any covered individual to attend or participate in the course of education during the period beginning on the date on which the individual provides Missouri Valley College a certificate of eligibility for entitlement to educational assistance under Chapter 31 or 33, and ending on the earlier of the following dates: 1) The date on which payment from the VA is made to the institution or 2) 90 days after the institution certified tuition and fees following the receipt of the Certificate of Eligibility.

Additionally, Missouri Valley College will not require that a covered individual borrow additional funds, on any covered individual because of the individual’s inability to meet his or her financial obligations to Missouri Valley College due to the delayed disbursement of funding from the Department of Veterans Affairs under Chapter 21 or 33.  A covered individual is any individual who is entitled to educational assistance under chapter 31, Vocational Rehabilitation, or chapter 33, Post 9/11 GI Bill benefits, and has been verified by the school certifying official as benefit eligible.  This requirement is limited to the portion of funds paid by the VA.